Refund Policy

Refund Policy

At InspireEdu, we strive to provide the best possible services to help students achieve their dreams of studying abroad. However, we understand that there may be circumstances where you might need to request a refund. Our Refund Policy outlines the terms and conditions under which refunds are issued for our services. Please read this policy carefully.

General Refund Policy

Our services are tailored and personalized to each applicant’s unique needs. As such, once our services have been rendered or initiated, they are generally non-refundable. However, we do consider refund requests on a case-by-case basis under specific conditions outlined below.

Cancellation Policy

This policy outlines the terms and conditions under which an applicant may cancel their participation in the applied program. It is designed to ensure fairness and clarity for both InspireEdu and the applicants. Applicants may cancel their participation in the study abroad program by providing written notice to InspireEdu. The date on which the written notice is received will determine the applicable cancellation fees and refund amounts.

Cancellation Fees and Refund Schedule

The refund amount and applicable fees depend on the timing of the cancellation relative to the program start date. The following schedule outlines the refunds available for the maximum program duration:

Less than 7 days before the program start date:

• 50% refund of retainer (Service) fees of the total amount paid to the company.

More than 30 days before the program start date:

• No refund of service fees paid to the company.

No Refund Policy

Under no circumstances will the Company issue a refund of any fees paid, and the client is obligated to pay the full amount if any of the following occur:

• The client voluntarily withdraws from the process at any stage.

• The client decides not to proceed for any reason and/or fails to provide the necessary documents for application filing to the Education Provider, Government Authority, Embassy, Assessment Authority, or any other relevant third party.

• The client does not cooperate in completing the retained services in any manner.

• The client misses’ deadlines and/or fails to meet the requirements or is unable to submit any other relevant third-party documentation, such as obtaining necessary information, documents, education, skills, grades, scores, etc.

• Certain costs are non-refundable regardless of the cancellation date. These may include, but are not limited to:

• Application fees paid to any institution or third party

• Visa fees to any embassy

• Travel insurance

• Housing deposits

• Flight tickets (subject to the airline’s refund policy)

• Miscellaneous charges paid to third party such as medical fees, selection of another designation, additional visit visa, aptitude analytical tests (The Multiple Intelligence Analysis- Brain Mapping / Psychometric analysis), accommodation provider, hotel residence, courier services, language proficiency test center, visa center, Airport boarder agency, immigration officer, biometrics, police clearance, Custodianship, IELTS, attestation of documents, Fulfilling of missing ( prerequisite) subjects, block account, airport pickup, etc.

• The Company is not responsible for any delays caused by external entities such as the Education Provider, Government Authority, Embassy, Assessment Authority, or any other relevant third party.

• The Company does not guarantee the approval, success, or positive outcome of the application filed to the Education Provider, Government Authority, Embassy, Assessment Authority, or any other relevant third party.

• The Company will not entertain any refund claims in case of rejection, refusal, or withdrawal by the Education Provider, Government Authority, Embassy, Assessment Authority, or any other relevant third party.

• The Company will not refund or transfer the service fee paid or the balance due to another family member, friend, or relative.

• The Company will not refund or transfer the service fee paid or the balance due to any service/product other than the original service/product/country for which the client initiated the process with the Company.

• The client acknowledges that the Company will incur substantial expenses in deploying its employees and utilizing other resources to provide services. Regardless of the application’s outcome, the client agrees not to claim a refund of the service fees and charges paid to the Company.

Special Circumstances

If a student must cancel their participation due to serious personal circumstances (e.g., medical emergencies, family crises), they may submit a request for a partial or full refund. InspireEdu has the full right to accept or refuse such requests even if the refund application is based on special circumstances.

Refund Process

If a student’s refund application is approved as special circumstances, the application will be processed within 60 days of receiving the written cancellation notice. Refunds will be issued in the original method of payment whenever possible.

Changes to Refund Policy

InspireEdu reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all transactions made after the effective date of the change. We encourage you to review this policy periodically.